Our clinic in Dubai offers each patient a unique and memorable healthcare experience. Our mission at the clinic is to make sure that anyone who seeks our services as a patient does so with confidence knowing they will be respected and provided with adequate support throughout their process. To uphold the standard, we have strict policies that espouse the right attitude towards the patient.

Appointment Scheduling:

Yet, to make your experience with us as pleasant as possible, we have provided various methods for you to make appointments. You can make a booking over the phone or you can also find our service as live chat available on the website. We are dedicated to offering a schedule that will enable the appointment to be fixed at your convenience and the waiting time to always be as minimal as possible.

Policies of Cancelling and Rescheduling:

Of course, everyone knows how tight schedules are and how one can be changed at any time, so we do appreciate when there are any changes in the meeting schedule, a call is made. To better serve all our patients we kindly ask that any changes be made at least 24 hours prior to the appointment. This notice helps us to attend to other patients who may need the appointment times. It is also important for you to note that we may have to reschedule your late appointments to fit in with the punctual schedule of the next patient.

Addressing Questions and Concerns:

The most important is the patients’ convenience and comfort, and therefore, we are ready to answer any questions concerning your therapies, prices, options, and more. In addition, we do not start any treatment without first allowing clients to express their concerns so we can guarantee you the truth and your calmness.

Financial Policy and Payment Options:

Being a responsible one, we are deeply concerned about making our services more available to the people. Again to help you, we provide affordable pricing for our services and accept insurance on certain procedures only. If for some reason you have an insurance policy that allows you to receive the necessary treatment, please, bring your insurance card and all the required papers with you. 

Importance of Disclosing Medical History:

Your safety is important to us and for this reason, we seek to obtain the patient’s complete medical history, allergies, medications, and any past treatments in preparation of any procedure. This way, we have full information about your health condition and we are able to see if there is any risk involved before we can proceed and give you the best treatment possible.

Safeguarding Your Privacy:

We maintain strict privacy to the fact that everything you detail to us is personal and medical. Any and all information gathered through consultations and subsequent treatments is respected and disclosed only where legally permissible or where the client has agreed in writing on disclosure.

Informed Consent for Photographic Records:

Worthy of note is that occasionally, for assessment of the progression of your treatment or results of corresponding procedures, you may be photographed. These photographs are mainly kept safely with your files. If these images are to be used in training or on the website, permission will be sought in writing. Your consent makes you have total agreement and understanding with how the information will be utilised and it makes you have full agreement with all the aspects.

Book a Free Consultation:

We are pleased to offer free consultation services to help you explore our wide range of treatments and solutions. A consultation is a perfect opportunity to discuss your goals, ask questions, and learn more about the treatments that align with your needs. Whether you prefer to book an appointment via our website, call, or live chat, we are here to assist and guide you through the process.