At Esthetic Care Dubai, hold great importance when it comes to the protection of your personal information. In this Privacy Policy, you will learn the manner in which we may collect and utilise your personal information from clients, website visitors and the users of our services. When you use our website or otherwise interact with us,or get our services, all you are subjected to agree to the terms of this policy, with all applicable personal data protection laws and regulations including the ones in the UAE having been taken into consideration.

Data Collection and Use:

In order to improve your experience we gather information from you which is purely personal. This information is collected when you browse through this website, visit our clinic, make appointments, or sign up to our services. The types of data we may collect include:

Personal identification information:

This information may include your name, address, E-mail address, telephone number and the date of birth.

Health-related information: 

Needed for treating clients, for example, medical history, existing health conditions, allergies, previous cosmetic procedures.

Payment details: 

Such as credit card details for instance when paying for a certain product or booking a certain service.

Website usage data: 

like your IP address, type and version of browser, how long you stayed with us, which pages in particular.

This data is used to give better targeted care, for monitoring your treatments, for reminding your appointments and to improve your experience in Esthetic Care Dubai. Further, we can use your information for mailing with your permission in the interest of sending newsletters or promotions.

How Do We Protect Your Data?

Our clients and followers at Esthetic Care Dubai expect their privacy and as a result, their data ought not to be accessed, lost or misused. Measures are designed to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

Encryption: 

Payment information and any other personal data is protected by encryption both when transferring between systems and when stored permanently.

Secure databases: 

For all personal data, storage media used are the secure servers that are guarded further by firewalls and access control mechanisms.

Access control:

Apart from you, only authorised personnel will have access to your information, they are bound by legal oaths of secrecy.

Regular audits and updates: 

All our systems are updated from time to time to meet the most current requirements of security standards and the company conducts annual security audits.

However, despite best efforts, we do acknowledge that no security measures are one hundred percent effective and that transmission of information via this site or any electronic means may be vulnerable to unauthorised intrusion. Nevertheless, we aim to increase our security standards to reduce the likelihood of getting hacked in future.

How We Share Your Data?

Your personal details are not transmitted at all to any third parties, and remain safeguarded by the company. Your personal information will in no way be provided to any third party except to enable you to use this Web site. However, there are certain situations where we may need to share your data with trusted third parties, including:

Service providers: 

Including payment processors and IT service providers or external laboratories who help us in providing the services.

Legal requirements: 

If we are under legal obligation to disclose your personal information for instance in response to a court order or any certification from the government.

Medical professionals:

If it becomes relevant to your treatment, we can, and will release some of your health information to other physicians or healthcare personnel.

In all cases, we guarantee that these third parties follow the highest levels of data protection and manage your information for their intended purpose only.

Your Rights as a Data Subject:

These include:

Right to access: 

You have the right to obtain from us a copy of your personal information whenever you want. This can be done by writing to us using the details found on this document under the “Contact Us” part of this policy.

Right to rectification: 

If such information is inaccurate or incomplete, you can request that we make changes to it.

Right to erasure:

It is also possible to request your personal data are deleted from our databases in certain circumstances. This may be for example if the data is no longer required for which it was collected, or in fact if you revoke the consent you granted on processing of your data.

Right to data portability: 

You can also request that we transfer your data to another organisation or to you yourself in the electronic form, readable by a machine.

Right to object: 

If for instance you have an issue with the way we use your data for instance for marketing, you can opt out.

Right to restrict processing: 

For reasons that include, where you believe that your data with the controller is inaccurate, you may choose that the data is not processed.

In order to use any of the above rights, please fill in the contact details provided at the end of this policy.

Data Retention:

Your personal data is maintained as long as you have an ongoing treatment with us and is needed for certain purposes such as provision of treatment by healthcare providers or compliance with our legal obligations. 

When your data is no longer needed we will ensure that it is deleted or anonymized on any of our systems. If you wish to delete your data from our records, we will not hesitate to do as you requested, unless the data must be retained because of legal and/or regulatory requirements.

Third-Party Links:

This website may link to other websites, including social media sites or organisations that work with us. These third-party sites are not operated by us and, therefore, we can make no guarantee with regard to the privacy policies of those sites. Before submitting any personal details you should check their privacy policies as well.

Changes to the Privacy Policy:

We may periodically update this Privacy Policy in order to reflect changes in the practices of our Services or our compliance with applicable law. All changes will be made on this page and if there is any major shift, will communicate it through our website or other means.

How to Contact Us?

If you need further information or have any concerns for our Privacy Policy or the processing of your personal information, please do not hesitate to contact us. It is also our intention to respond to your concerns and to uphold your privacy rights in full.